Nikkia Joy Cosmetics takes pride in its stringent quality control procedures and strives to provide our customers with only the highest quality products. Our friendly customer service team will assist you through this process.
Please photograph and keep all of the packaging, as the courier company will request to see evidence of damaged goods. Please contact us within 5 business days if your parcel arrives damaged, so we can get in contact with our courier and delivery agents. Please contact our customer service team for any further enquiries related to the above.
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Standard and Free Shipping - If the estimated shipping time, as outlined above, has passed please contact us via the ' CONTACT US' page and we will be able to assist with located your order. For international orders, once your parcel leaves the U.S.A and lands in the destination country, it is then trackable with your national postage provider:įor Canadian orders: Please track via Canada Post using your tracking number on Simply enter the tracking number received in your shipping confirmation email. Please refer to the shipping rates section above.Īll orders are trackable via the USPS tracking page. Please note that during times of high order volume (sales, new product launches, new collection launches etc) this shipment time may be extended. Orders submitted after this time will be processed the next day. We ship on all business days and all orders submitted before 12pm CST will be shipped on the same day. On rare occasions customs may delay the arrival of shipments by as much as 10 business days. Note - International shipments are subject to customs clearance. The $50 free shipping threshold may change during promotions and sales.
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For International shipments the estimated delivery time is 7-20 business days.įree Shipping - The same Standard shipping service provided for free if you spend more than $50 total, after all discounts and promotions have been applied on products.
The estimated delivery time for Domestic U.S.A orders is 1-3 business days excluding any delays. Items can be tracked by clicking the link on your order confirmation email.
Standard $7USD - All orders are shipped out wit USPS First Class Mail.
For the most recent updates from USPS and how it may affect the delivery of your order, please visit the link below. Information on shipping is changing on a daily basis. Please track the status of your order by clicking the link attached in your shipping confirmation email. For all international orders USPS has advised a delay of up to 10 business days may occur. USPS has advised that an additional 1-2 business days may be required to deliver your USPS First Class Delivery. COVID-19 UPDATE: We are continuing to process and ship orders without delay, however due to the current COVID-19 crisis, there may be a delay in the delivery of your order as a result of the increased number of online orders, reduced flights, reduced essential staff and subsequent delays from USPS, Canada Post etc.
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